Question 1

When can my children and pets return to the lawn after treatment?

Accepted Answer

As soon as the product is dry. Depending on temperatures this may be as little as 2 hours or as much as 3-4 hours after an application. The higher the temperature the faster the product will dry.

Question 2

Is it bad if it rains after my lawn is treated?

Accepted Answer

The simple answer to whether rain after a lawn treatment is detrimental is no. We closely monitor wind and rain forecasts prior to treatments and reschedule them if rain is predicted. As long as the product has had time to dry on your lawn, the treatment's essential effects will have already taken place. Moreover, a shower several hours post-treatment can be advantageous, as it assists in driving the nutrients deeper into the soil, directly to the roots of the grass, facilitating better absorption and effectiveness.

Question 3

Will the same technician visit my property every time?

Accepted Answer

We strive to ensure that the same Turf Professors technician treats your lawn consistently. Building a relationship and trust between our customers and their area technicians is invaluable for maintaining open lines of communication and ensuring consistent service. We understand that familiarity is important and more comfortable for our customers, as evidenced by stories from those who have experienced brief moments of surprise upon seeing a new face from other large regional or national companies while looking out their window or returning home during an application.

Question 4

How will I know when you’re coming to treat my lawn?

Accepted Answer

The day before your lawn care application, you will receive an email detailing the scheduled service, the name of your lawn care technician, and seasonal tips for optimal lawn care. Unlike some regional and national lawn care providers, we find the idea of a technician making an unexpected visit on your property unacceptable. At Turf Professors, we prioritize clear communication and respect for your privacy, ensuring you are well informed about each upcoming service appointment.

Question 5

Can I schedule when my applications are made?

Accepted Answer

Unfortunately no. We will send you a reminder by email the day before an application is scheduled. If for some reason you need to postpone an application, please call our office asap so we can reschedule.

Question 6

Do I need to be home when services are performed?

Accepted Answer

You do not need to be home for service appointments. However, we do encourage communication with your lawn technician. Thanks to our commitment to smaller routes, our team members have the opportunity to build better relationships with our customers. Feel free to interact with them, and ask any questions about your lawn; they are always eager to assist!

Question 7

How often will you treat my lawn?

Accepted Answer

Our team will treat your lawn every 4 to 8 weeks, with the frequency depending on the season and the specific treatment program in which you are enrolled.

Question 8

Why was my service rescheduled due to high winds?

Accepted Answer

Your service may be rescheduled due to high winds. Despite planning around wind forecasts, unexpected changes sometimes require us to halt applications on your scheduled service day. As environmental stewards, our responsibility is to ensure that applications are precise, targeted, and stay on your lawn. Sustained winds or gusts can lead to drifting, risking the application reaching areas such as ornamental shrubs and causing difficulties for our technicians. Although it's rare to stop applications because of wind, this cautious approach underscores our commitment to environmentally responsible and effective lawn care.

Serving the Greater Richmond Area

Let's get started!

804-741-3000

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Lawn Care Services to the Greater Richmond, VA Area including The Near West End, The Far West End, Tuckahoe, Henrico, Short Pump, Midlothian, Glen Allen, Innsbrook, Wyndham, Goochland, Manakin Sabot, Bon Air, North Chesterfield, Forest Hill Park, Huguenot, Westham, and The City of Richmond.

Serving the Greater Richmond Area

Let's get started!

804-741-3000

Privacy Policy Terms & Conditions

Lawn Care Services to the Greater Richmond, VA Area including The Near West End, The Far West End, Tuckahoe, Henrico, Short Pump, Midlothian, Glen Allen, Innsbrook, Wyndham, Goochland, Manakin Sabot, Bon Air, North Chesterfield, Forest Hill Park, Huguenot, Westham, and The City of Richmond.

Privacy Policy
Terms & Conditions